Refund policy
Return & Refund Policy
At, we are committed to providing premium-quality extra virgin olive oil and ensuring customer satisfaction.
100% Money-Back Guarantee
We stand behind the quality of our products. If you are not satisfied with your purchase, please contact us within 7 days of receiving your order, and we will work with you to make it right.
Depending on the situation, we may offer:
- A replacement product
- Store credit
- A full refund
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the product and packaging
- A brief description of the issue
Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns of opened or used food products unless there is a quality issue with the product.
Refund Processing
Approved refunds will be processed back to your original payment method. Please allow several business days for your bank or payment provider to complete the refund process.
Contact Us
If you have any questions regarding your order, please contact us at: info@gisergonolive.com