Shipping policy
Shipping Policy
At, we carefully pack and ship all orders using Australia Post to ensure your products arrive safely and efficiently.
Processing Times
Orders are typically processed within 1–3 business days after payment confirmation. During busy periods, promotions, or holidays, processing times may be slightly extended.
Shipping Method
We use Australia Post for all deliveries across Australia.
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.
Delivery Times
Estimated delivery times may vary depending on your location and Australia Post operations. Typical delivery estimates are:
- Metro areas: 2–6 business days
- Regional areas: 3–10 business days
Please note that delivery delays may occasionally occur due to factors outside our control.
Shipping Rates
Shipping costs are calculated at checkout unless a free shipping promotion is active.
We currently offer:
- FREE Australia-wide delivery on orders over $30 (limited-time promotion)
Incorrect Addresses
Please ensure your shipping details are correct before placing your order. We are not responsible for delays or lost parcels caused by incorrect or incomplete addresses provided by customers.
Damaged Parcels
If your order arrives damaged, please contact us within 7 days of delivery with photos of the package and product so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact us at: info@gisergonolive.com